# Headquarters debrief: Franchise Operations Challenge

SAMPLE DATA. Not participant results.
Brand: Sample franchise network | Date: Not set | Facilitator: Demonstration
Learning objective: Recognize when accepting more work reduces profit.

Completed: 3/3 teams.
Scenario: Service specialist; Disposal-cost increase. Fictional baseline: $20,000 cash, $450/job, $5,000 reserve, immediate collection.
Comparison: complete teams only; reserve-safe first, then closing cash, then fewer unserved inquiries. Exact ties share rank. Operating profit and reasoning remain separate.

Rank 1 | Route Crew | Improve operations | cash $29,800 | profit $12,300 | investment $2,500 | 78 jobs | 3 unserved | reserves safe
Rank 2 | Core Crew | Protect the core | cash $29,200 | profit $9,200 | investment $0 | 70 jobs | 5 unserved | reserves safe
Rank 3 | Growth Crew | Open a second area | cash $27,240 | profit $13,740 | investment $6,500 | 98 jobs | 1 unserved | reserves safe

## Team commitments
- Core Crew: Review capacity before buying additional leads. | Owner: Sample operations manager | Review: Review four weeks of job and capacity data in 30 days.
- Route Crew: Review capacity before buying additional leads. | Owner: Sample operations manager | Review: Review four weeks of job and capacity data in 30 days.
- Growth Crew: Review capacity before buying additional leads. | Owner: Sample operations manager | Review: Review four weeks of job and capacity data in 30 days.

## Facilitator assessment (complete after discussion)
Observed coaching themes:
Evidence from decision rationales:
Pre/post understanding:
Participant feedback and response count:
Recommended next session:
30-day practices tried and evidence:

No real financial records were used. These results describe the model, not franchise performance. Distribute only to the agreed recipients.